I was scheduled to participate in a panel discussion tomorrow at the Triangle Interactive Media Association (TIMA), but a touch of the winter bug has grounded me on Cape Cod. I wish I could have made it as the other panelists were very illustrious and it was on a topic I like to talk about — customer service and blogging.
Nathan Gilliatt, who blogs at the Net Savvy Executive, organized the panel, which included Andy Beal — he of the Marketing Pilgrim — and Cindy Akus from Crossroads PR.
I’m being covered by Mark Hopkins, the true force behind Lenovo’s blogger support initiatives, who blogs most eloquently at Markitude.