James Governor at RedMonk emailed this morning to warn me of some negative chatter on Twitter about failing ThinkPads. Yikes. I went looking for the “twits” but couldn’t find them. Guess it’s time to add another channel for monitoring customer satisfaction. I threw Twitter overboard last spring — ripped it out of the sidebar of the blog. Now it appears I have yet another thing to monitor. Add that to my current infatuation with Facebook and I’m beginning to sound like a Scoble-wannabe.