Restricting the amount of storage one has for one’s corporate inbox, and then disabling the send function when that limit is exceeded is a great way to take a stressed out person and further stress them as they have to start saving and deleting attachments, run compression and archiving tools, and revert to IM and personal email to get anything done while that skin disease of personal productivity known as corporate email grinds away to some nirvana of compliance and then readmits the user to email hell.
How much does storage cost? Add a petabyte for $4 million. Let’s assume an hour of an employee time is worth $10. That means 400,000 man hours would need to be saved to justify the expense (and that is a wildly inflated expense: the actual disc cost is likely to be under $500,000)
Okay, 10,000 employees would need to free up 40 man-hours of inbox maintainance to justify the investment.Â I estimate I spend an hour a week on inbox hygeine. And I make more than $10 an hour.
I’d play devil’s advocate and say the company probably doesn’t want its employees packratting everything they ever received — like my first newspaper managing editor who threw away my stacks of old reporter’s notebooks because, in his words, “The Attorney General can’t subpoena a landfill” — but backup tapes and Sar-Box stuff means my inbox is doubtlessly archived for life somewhere.
Google gives me 2 gigs of inbox. For free. Very interesting debate in the comments under this story as IT guys argue the cost of storage versus the users like me who say they are full of it.
“IT departments have traditionally applied such restrictive limits to Exchange Server mailboxes -as low as 25MB per staff member – that users have become frustrated with repeated “your mailbox is full” errors.
Meanwhile, only senior execs have been granted access to work email from home, or via a Blackberry.
As a result, more and more users are auto-forwarding all their email to Gmail, where they have a 2.7GB mailbox capacity and can access it wherever they are – even via a mobile phone.
While the slumbering giant in corporate IT may not yet have woken up to the data security risks associated with this practice …”
Oh, and it is 1 pm, I have not had email since I woke up, and I am so screwed by the limit that I actually had time to blog while my inbox rebuilds itself.