LL Bean makes good

After Constantine von Hoffman picked up my post about LL Bean printing a bad phone number to a sex line (Con, I will return your copy of Lives of the Popes, ThinkPads aren’t as easy!), I checked my inbox and found this mea culpa from the folks in Freeport.

Our Apologies

" Dear Valued L.L.Bean Customer,

The L.L.Bean Spring 2006 Fishing catalog that we recently
mailed to you contained a misprinted phone number. Our Fishing
Hotline phone number was incorrectly listed on page 2 of that
catalog. We are embarrassed by the error and apologize for any
annoyance it may have caused you. Our Fishing Hotline phone
number does appear correctly throughout the remainder of the

The correct phone number for our L.L.Bean Fishing Hotline is
800-FISH-LLB (800-347-4552). You can call the Hotline any day
of the week, from 8 a.m. to 10 p.m. EST, for friendly service
and expert advice from our fly-fishing team.

We value our relationship with you and thank you for shopping
with L.L.Bean. We’re looking forward to serving you soon.


Elizabeth Spaulding
Vice President
Customer Satisfaction

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