BBC NEWS | Technology | Web users ‘getting more selfish’
” …. many are “hot potato” driven and just want to get a specific task completed.
Success rates measuring whether people achieve what they set out to do online are now about 75%, said Dr Nielsen. In 1999 this figure stood at 60%.
There were two reasons for this, he said.
“The designs have become better but also users have become accustomed to that interactive environment,” Dr Nielsen told BBC News.”